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Frequently asked questions

our replies to you

We have answered our guests’ most frequently asked questions, but if you still have some doubts, you can contact us whenever you prefer.

1. Where is the Imperial Sport Hotel located?

The hotel is located on the Pesaro seafront, in a street with limited traffic. There are no cameras and you’re free to arrive whenever you prefer. In any case, we will give you a permit for the restricted traffic area (ZTL) at check-in. It takes just 5 minutes to get to the historic centre of Pesaro on foot.

2. Where can I park my car?

The Imperial Sport Hotel has an underground garage for which we advise booking. The service costs between € 10 and € 15 per day. Outdoor parking is free. Those who do not find availability in our garage and don’t want to leave their car outdoors can use the multi-storey car park 500 metres from the hotel, which has special rates for our guests.

3. What if I arrive by train?

The station is located about 2 km from the Imperial Sport Hotel. The cost of a taxi trip is from €10.00. Those who prefer to use public transport can take bus no. 40 from the station in Viale Trieste (Cruiser Bus stop 50 metres from the hotel).

4. From what time is the room I booked available?

Our goal is to reduce guests’ waiting time to as little as possible. If your room was not occupied the night before your day of arrival, you’ll find it ready from early morning. If not, we will get the room ready as soon as it has been vacated. Therefore, the room will be at your disposal no later than 2 pm on your day of arrival.

5. Until what time can I use the room on my day of departure?

The room is at your disposal until 10 am on the day of departure. Upon request, and based on availability, use of the room can be scheduled for extended hours. However, the option must be expressly agreed upon with our Reception and may involve an additional cost.

6. What type of beach will I find in Pesaro?

Since 2005, Pesaro has continued to receive Blue Flag certification thanks to the quality of its waters. Our beach has fine sand, it is big and is suitable for children thanks to the gently-sloping seabed. There’s a play corner reserved for children on the beach, as well as a bar and a beach volleyball court.

7. How is the beach service organised?

The cost of the beach service is not included in the hotel rates. The bathing establishment affiliated with the Imperial Sport Hotel is Bagni Lallo, right in front of us. Booking is not needed: you can choose your beach umbrella directly on the day you arrive.

8. We have a small child. Do you offer services for children?

We certainly do! Ours is a Family Hotel and we have very young children staying with us regularly. Upon arrival, we provide a set of children’s products in the room with shampoo that’s gentle on the eyes, a complimentary nappy, a crib, a children’s bed with bars or a protective side rail for the single bed, a baby bathtub and a changing table. Also, on request and free of charge: a bottle warmer, baby monitor and toilet seat reducer.

In the dining room you’ll find a high chair, a placemat to colour with pastels, children’s cutlery, a bib and of course a children’s menu, as well as personalised baby foods for weaning.

We have a team of entertainers who organise activities on the beach and in the hotel from mid-June to mid-September and at the hotel there is also a heated mini-pool and the themed and well-equipped Mini Club is always open.

9. How does the Mini Club and entertainment service work?

The service is operational from mid-June to mid-September. In the morning, all the children can enjoy games on the beach with the entertainer, while the grown-ups enjoy some water aerobics in the big swimming pool. In the afternoon it’s time for a snack and the creative and artistic workshop activities. Sports tournaments are organised for the older children. After dinner there’s the Baby Dance, as well as themed evenings for children and adults.

10. What about guests with food intolerances or allergies?

No problem, you’ll find gluten-free and/or lactose-free products, both fresh and packaged. We just ask that you please let us know when you book, to avoid unpleasant delays and misunderstandings upon your arrival.

11. Are communicating rooms available?

Yes, the Family Rooms consist of a double bedroom with all services, a small bedroom for two or maximum three people and a bathroom. We can put a single bed and a bunk bed in the small bedroom. Both rooms have large windows with a panoramic sea view, but they don’t have a balcony. We’ll provide you a drying rack for costumes, to use in the bedroom or bathroom.

12. How big are the rooms?

The type of room does not affect the size. They are differentiated by the services offered. For each room type, rooms of a suitable size for the number of people are available. For your information, the Zaffiro Rooms are 25 m2 in size, the Panoramic Zaffiro Rooms are 16 to 18 m2 in size, the Panorama Suite is 32 m2, the Acquamarina Rooms 25 m2, the Family Rooms 28 m2 and the Perla Rooms are 25 m2.

13. What type of service does the hotel restaurant offer?

The Il Moro Restaurant is always open for lunch and dinner offering regional and national dishes. During the summer season a buffet-style lunch is served, enriched with a barbecue of meat and fish at lunch and dinner and pizza at lunchtime, while dinner is always served at the table.

14. What are your restaurant opening hours?

Breakfast is served from 7.45 am to 10 am in the breakfast room. Lunch and dinner are served in the restaurant dining room on the first floor with a panoramic terrace overlooking the sea. Lunch starts at 12.30 pm (entry until 1.30 pm), while dinner starts at 7.30 pm (entry until 8.30 pm). Earlier times can be arranged for small children. We can arrange an earlier breakfast time for groups.

15. Are the drinks served with meals included in the price?

The prices do not include drinks with meals, but we have a wine cellar with the best Italian wines at your disposal, in particular wines of the Marche region, at reasonable prices. By booking the soft all-inclusive option, two bottles of water and a bottle of DOC wine are included every day or, alternatively, a bottle of beer or a soft drink. Drinks at the bar are always excluded.

16. Do you accept pets?

Yes, pets are welcome, but they aren’t allowed in the common areas like the restaurant and the swimming pool. A small additional charge for final sanitisation of the room is requested. As per national legislation, animals are not allowed on the beach but at Baia Flaminia, about 800 metres from the Imperial Sport Hotel, an area of the beach you can enter with dogs has been created.

17. What happens if I cancel my booking?

The deposit required is used to guarantee the booking for both parties and, therefore, in the event of cancellation the following Standard cancellation conditions apply:

  • for cancellations received up to 30 days before arrival there is no penalty and the deposit will be refunded in full;
  • for cancellations received between 29 and 15 days before arrival, the deposit will be refunded in the form of a hotel stay voucher to be used within the 2025 season;
  • for cancellations received from 14 days before arrival, the full deposit will be withheld and will not be refunded.

We would like to point out our affiliation with Allianz Insurance, which gives you the opportunity to insure the amount of the deposit or of the entire stay. You’ll find all the details here.

Any exceptions to this rule are indicated in the individual price estimates.

18. What if I leave early?

In case of early departure, you will be charged the cost of 3 days Bed & Breakfast.

19. How much is the tourist tax?

Tourist tax is not included. The amount is € 3.00 per person/day, for guests aged 14 years and over, for a maximum of 7 days.

20. Are there reductions for children?

Yes, all children sharing a room with 2 adults are entitled to the following reductions:

  • 0 – 1 year: price on request;
  • 2 – 5 years: 50%;
  • 6 – 11 years: 30%;
  • 12 – 14 years: 20%.

Prices for family rooms with two communicating spaces are on request.