FAQ

HOTEL’S LOCATION
On the Pesaro beachfront, at a short walking distance from historic downtown Pesaro. 

CAR PARKING
The hotel has his own underground garage. We strongly recommend reservation, especially in high season. The daily extra charge varies from € 7,00 – 10,00.

Free parking possibilities outside the hotel. Please do not forget to ask for the parking permit (deposit € 50,00) as we are in a traffic restricted area. In case our garage is full and you do not feel like leaving the car outside, we suggest the multi parking garage at a 500 metresdistance,  convenient prices for our hotel guest.

ARRIVING BY TRAIN
The Pesaro train station is at a 2 kilometres distance from the hotel, the cost for a taxi transfer is about € 8,00. In case you prefer to use public transport, bus number 41 takes you in Viale Trieste, the bus stop “Cruiser” at only 50 meters.

CHECK IN. AT WHAT TIME MY ROOM WILL BE AVAILABLE?
We try to reduce the waiting time to a minimum. In case your room has been vacant the night before arrival date, it will be assigned to you upon arrival. Otherwise we make sure that it will prepared as soon as the former guests leave the room. Check out time on departure day is within 10 pm, so at the latest your room will be assigned at 12 pm.

CHECK OUT. AT WHAT TIME IS CHECK OUT?
At departure day you should leave the room at 10 pm. Late check out? Please ask the reception desk and wait for consensus, an extra charge could be required. Late check out without ANY NOTICE ON FOREHAND, the room will be charged with an extra day. In case the hotel is fully booked and we have no possibility to contact you, the hotel direction can decided to clear the room!

PESARO’S BEACH?
The wide sandy beach is very child friendly as the water level is slow degrading. Children’s play area, a bar and a beach volley field are just a few of the beach services.

BEACH SERVICE
The cost of the beach service is not included in the price. Price arrangement with the beach “BAGNI LALLO” just in front of us. Reservation is not necessary, you can choose the umbrella position on the spot the day of arrival. For those who opted the All Inclusive Imperial Formel, the umbrella will be assigned. Please note that the first rows (near the water) are excluded.

WE HAVE A SMALL CHILD. ARE THEIR ANY SPECIAL CHILDREN’S TREATS?
Children fit right in our hotel. In the room upon arrival they find a special courtesy set with shampoo that does not burn, baby diapers, baby cot, baby’s bathtub and changing mats. At request: bottle warmer, baby phone and a toilet reducer.

And in the restaurant?
Special requests for your child’s meal? No problem … as long as we know. Your table is already set out with high chair or a booster seat, a set of crayons to color their place mat with, children’s cutlery, children’s bib and of course our special baby menu.

Allergies or intolerances?
Please let us know so that we may adapt your meals accordingly.

COMMUNICATING ROOMS?
Our communicating rooms are called family rooms and are divided in a double bedded room with all comforts, and a smaller room for two or three persons maximum, one bathroom. Large windows with panoramic sea view in both rooms, without balcony. For bathing costumes we provide a clothe horses to use in your room our bathroom. In the smaller room if occupied by three persons you will find a bunk bed and a single bed.

WHAT ARE THE ROOM DIMENSION OF  CORALLO – PERLA – ACQUAMARINA?
The additional services decide the room category instead of the room dimension. Double-, three- and fourbedded rooms are represented in the three room categories. Our doublerooms go from 11 till 18 m2, the threebedded room from 15 till 18 m2, the fourbedded room is 18 m2.

HOTEL RESTAURANT SERVICE
We offer a buffet-style lunch while dinner is served at your table. Italian cooking accompanied by a fresh vegetable bar and an assortment of appetizers. During peak season we offer for lunch a meat and fish barbecue.

OPENING HOURS OF THE RESTAURANT
The sumptuous breakfast buffet is served from 08.00 till 10.00 in our sunny breakfast room or outside on poolside. Main meals are served in the restaurant on the first floor with panoramic terrace. Lunch is served at 12.30 pm (entrance till 1.15 pm) and dinner is served from 7.30 am (entrance till 8.30 am). For small children different opening hours are allowed, please check with the reception. Groups can enjoy their breakfast ahead of normal time.

ARE THE DRINKS AT THE MEALS INCLUDED IN THE PRICE?
The prices do not include drinks at the meals. Our wine cellar offers a various assortment of Italian wines and in particularly the wines of the region of the Marche, at convenient prices.

The ALL INCLUSIVE FORMEL IMPERIAL, does include drinks at the meals. Please check the price list for more details.

MINICLUB AND HOTEL ENTERTAINMENT,
HOW DOES IT OPERATE?
From mid June till mid September, from Monday till Saturday. In the morning beach activities for the children, while adults stay pool side for the daily water gym.

In the afternoon please meet the hotel entertainers poolside or at the beach for more activities and sport tournaments. After dinner join in for some baby dance and theme parties, magic shows, games in pairs, group dancing … and much more.

INTERNET?
The internet point is located in the hall, free use for those who reserve a room in the Acquamarina category. The hall-bar area is wire less covered, free use for all.

DO YOU ACCEPT ANIMALS?
Yes, small sized.

WHAT HAPPENS IF I NEED TO CANCEL MY RESERVATION?
In case you need to cancel the reservation, the already deposit amount can not be refund. Under some circumstances there will be a reimbursement, please check the following links: http://www.aga-affiliate.it/eng/imperialsport1/
(booking protection , the travel insurance regarding the deposit) or http://www.aga-affiliate.it/eng/imperialsport2/
(booking protection, the travel insurance regarding the cost of the stay).

IF I NEED TO LEAVE EARLIER THAN PLANNED FOR?
In case of early departure, we will charge the room, 3 days in B&B.

 

 

 
We use cookies to offer the best possible user experience on our website. We also use third-party cookies, to deliver personalised advertisement messages. By using our website you agree, that cookies can be saved on your device. Further information on the cookies used and on how to disable them can be found here.